Request Store Return
At Smith Cultural Trove, approved returns receive store credit only. We do not issue cash refunds.
If your order arrives damaged or incorrect, please submit this form within 48 hours of delivery with your order number and photos. Include your name, email address, order number, and a brief description of the problem.
After submitting the form, email clear photos and videos of the item to info@smithculturaltrove.com Put your order number in the subject line so we can match the email to your request.
We will review your request and respond within 7 business days to confirm whether it qualifies for store credit.
Thank you for being so patient while we process your request. Once your return is approved, you will receive a store credit confirmation via email, along with instructions on how to use it.
